Privacy Policy

1. General

Please see the associated Terms and Conditions. This Privacy Notice sets out how Iriness Yoga & Wellbeing Horsham uses and protects any information that you give  Iriness Yoga & Wellbeing Horsham when you use this website.

Iriness Yoga & Wellbeing Horsham is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then be assured that it will only be used in accordance with this privacy statement.

Iriness Yoga & Wellbeing Horsham may change this Privacy policy without notice. You should check this page from regularly to ensure that you are happy with any changes. This policy is effective from 23rd of May, 2018.

2. European Union General Data Protection Regulation (GDPR)

The EU General Data Protection Regulation (here after “GDPR”) replaces the Data Protection Directive 95/46/EC and was designed to harmonize data privacy laws across Europe, to protect and empower all EU citizens data privacy and to reshape the way organizations across the region approach data privacy.

The key articles of the GDPR, as well as information on its business impact, can be found on the dedicated site by clicking here (opens in new window).  The Supervisory Authority for this site is the Information Commissioner’s Office (UK) – click here for their site.  The GPPR becomes law in Europe on the 25th May, 2018.

The GDPR is laid out in 11 Chapters, the relevant ones to you are:

• Chapter 2 – “Principles” (Articles 5-9)
• Chapter 3 – Your Rights “Rights of the Data Subject” (Articles 12-23)

Note that we may integrate to third party when processing your data (storage of email contacts  MailChimp).  Please refer to their Privacy Policies to ensure these meet your requirements.

3. GDPR Chapter 2: Principles

This chapter covers some basic things about the GDPR that you should know and that we need to adhere to. It  covers terms like ‘Data Subject” (You) and ‘Controller” and “Processor” (Us).

3.1. Scope (GDPR Article 3)

The GDPR covers the protection of EU citizens regardless of where this data is stored or processed.  Even a website on the other side of the planet, if it is intending to process data for EU citizens, must conform to the GDPR regulations.

3.2. Principles (GDPR Article 5)

In protecting EU citizens’ data the GDPR looks to the following principles regarding your data:

“Data is specified, explicit and legitimate”– (Art 5.1).  When we ask you for your data we are required to tell you what it is for in terms that specify exactly what it is we need, why we need it and that when we explain this it is written out in clear and understandable terms.

The 5 main principles the GDPR sets out are as follows (all from Art 5.1 unless otherwise noted):

• Data Minimisation
  • The data we ask you to provide us should only be relevant to what we need it for.
• Accuracy
  • The data is to be “accurate”.  For example, if you change your email address and you tell us this then we are required by law to update our records where we have them to reflect this change.
• Storage Limitation
  • Your data should be with us for no longer than is necessary for us to process it.  We are no longer allowed to maintain your records indefinitely (unless we are required to do so by State law – our “Lawful Obligation“).  This is a risk limitation strategy introduced to protect your data from potentially falling in to the wrong hands. Note that Lawful Obligation in the UK is 7 years from the end of the financial year that the data was last accessed.
• Integrity and Confidentiality
  • Any processing we do on your data must be of a lawful nature and we must prevent against “accidental loss, destruction or damage”. Your data is exactly that – your data! And as such we should treat it with the same respect as if we were dealing with you yourself.
• Accountability (Art 5.2)
  • Essentially this means that we as an organisation need to be able to show that we have in place processes that adhere to the above earlier 4 principles.  We’re accountable to the Supervisor Authority in the UK which is the Information Commissioner’s Office.

3.3. Lawfulness of Processing (GDPR Article 6)

This article essentially lays out that we have to ask you for your consent to process your data, that the processes we’re going to put that data through is relevant to our activity of providing the services we have for you and that there’s a real need for the data collection in order for us to proceed.

3.4. Conditions for Consent (GDPR Article 7)

This is one of the more important articles that you should be aware of.  There are 3 main parts to it as follows :-

• We are required to … “demonstrate that the data subject has consented to processing of his or her personal data” – (Art 7.1).  So no more opt-out check boxes.  You have to actively agree to us processing your data.
• Any form we present to you requires to be … “clearly distinguishable from the other matters, in an intelligible and easily accessible form, using clear and plain language” – (Art 7.2).  This is pretty straight forward and any requests we ask of you should be too!
• This is the important one you should know about.  You … “will have the right to withdraw [your] consent at any time. It will be as easy to withdraw as to give consent” – (Art 7.3).  So the red emphasis is ours but we’re sure you’ll agree this is a big thing.  Ever tried to cancel an online subscription or stop payment for a service you no longer want to receive and been thwarted by layers and layers of red tape? This should make all of that a whole lot easier to do.

3.5. Conditions Applicable to Child’s Consent (GDPR Article 8)

There are very specific GDPR rules governing data capture for children.  At this point and going forward we’re not going to ask for any data from children. As such this means that only adults, who can give their data willingly, will be allowed access to our site.  The GDPR lays out that a child is “below the age of 16 years” – (Art 8.1). So you must be 16 years old or over to access our site.

3.6. Processing Special Categories (GDPR Article 9)

The “Special Categories” cover data which reveals any of the following (Art 9.1):-

• racial or ethnic origin
• political opinions
• religious or philosophical beliefs
• trade union membership
• genetic or biometric data concerning health
• details of sex life or sexual orientation

We must have your consent before acquiring any of the above types of data.  There’s exceptions to this but essentially we won’t be asking you for any of the above anyway.  

4. GDPR Chapter 3: Your Rights (Rights of the Data Subject)

This chapter covers your rights under the GDPR.  We’ll highlight the bits that we are required to and bits we think you should know

4.1. Transparent Information, Communication and Modalities (GDPR Article 12)

The GDPR allows you to request information about your data from us.  It lays out regulations on what we are required to do when fulfilling this.  Where you ask us we are required to provide:

• data “in a concise, transparent, intelligible and easily accessible form, using clear and plain language” – (Art 12.1)
• data “orally” where we’ve previously identified you (Art 12.1)
• information on “any action taken on a request” (Art 12.3).  We need to keep you informed
• the information “free of charge” (Art 12.5). It’s free unless your request is deemed to be excessive

So you can ask us what you need to know and we should reply in a fair and honest way without trying to dupe you with legalese.

4.2. Information to be Provided (GDPR Article 13)

Here’s what we need to tell you when we ask you directly for any of your information (All Art 13.1):

• Contact details of the controller
  • Data Controller, Iriness Yoga & Wellbeing Horsham, Victoria Street, Victoria House, Horsham RH13 5PA, West Sussex, England
• Contact details of the data protection officer
  • At the moment we’re not required to have one but you can use the details above in the meantime
• The purposes of the processing
  • We need your contact details to reply to the questions you are asking us or any newsletter we send you.  At the moment we’re running a ‘Contact Us’ form where you fill out your inquiry and send it to us.  In order for us to reply we need to have an email address that we can send the reply to. We also run a short health questionnaire for those of you who come to practise with us in order for the teacher to be aware of your health condition, which is important for designing a thorough personalised practice.

• The legitimate interest pursued by the controller
  • We are genuinely interested in growing Iriness’ community and in sharing the messages of wellbeing and yoga therapy specifically.
•  The recipients or categories of recipients of the personal data
  • We make use of the following services internally – Email Services.  Your email will be held on our email servers or on external emails services provided by third party solutions  (Mail Chimp) in order to provide you with the updates of our educational courses, events, schedule changes and any other news.
• “Intend to transfer personal data to a third country or international organisation”
  • We won’t share or sell your information to anyone (other than those organisations and services named above)

We are also required to tell you (all Art 13.2):

• The period for which the personal data will be stored
  • Your contact details are held on our email servers until we process your request. At that point your email address, your request and any other information you supply to us will be permanently deleted.  If you join our email subscription service we will hold your information until you unsubscribe from the service. This you will be able to do via the link at the bottom of any newsletter we send you.
• Data Subject Access Requests – that you have the right to:
  • request access
    • I.e. that you can see the data we have on you
  • Rectification or erasure of personal data – See Section 4.3 below
    • I.e. that you want your data changed or deleted entirely
  • Restriction of processing – See section 4.5 below
    • This covers the situation where you or another party (say the Police) require us to stop processing your data but request that it is not deleted.  For example, the Police may ask us to prevent you from further accessing the site but require us to keep you data as is whilst they perform any investigation.  We’re legally obliged to do as they request
  • Object to processing – See section 4.6 below
    • this covers the ‘right to be forgotten’.  For example, say you become married and your change in circumstances now also impacts your willingness to continue to allow us to process your information (you may not wish us to process your new details).  This right allows you to change or remove your consent previously given to us
  • Data portability
    • If you request information from us we’re obliged to give it to you in a machine readable format (encrypted).  You may also request us to send this information to a supervising authority of your choosing
  • Withdraw consent at any time – See Section 4.4 below
    • We’ve covered this above but if you change your mind about your consent at any time just let us know and we’ll be happy to address that for you
  • Lodge a complaint with a supervisory authority
    • If we fail to act on our best interest, or provide you with the information you are requesting you can of course take recourse elsewhere (see the Information Commissioner’s Office link above).  We’re hopefully this will never happen
• Whether
  • The provision of personal data is a “statutory or contractual requirement, or a requirement necessary to enter into a contract”
    • There is no explicit contract between you and us, you’re simply sending us a request to answer a question or joining our email service. If we can answer it we will, or if we can’t answer your question we’ll let you know
  • You are “obliged to provide the personal data and of the possible consequences of failure to provide such data”
    • No, you’re not obliged to provide the data to us. You’ll need to supply your contact details for as we need somewhere to send your reply. You will, however, need to confirm that you are 16 years or older
• The “existence of automated decision-making, including profiling”
  • We use Google Analytics.  This helps us understand which mode of communication is most efficient.

4.3. Right to Rectification (GDPR Article 16)

Where there are omissions in the data we hold you have the following two rights (Art 16.4):

• “Inaccurate data corrected”
• “Incomplete personal data completed”

We only hold details for as long as needed to process and return an answer to you. Should the exchange of emails constitute an ongoing conversation your details will remain with us until we consider the conversation over (or you tell us so). All data at that point is deleted

4.4. Right to be Forgotten (GDPR Article 17)

Article 17 calls this ‘Erasure”.  You have the right to have your data removed from our systems.  We can do this where:

• “Retention of personal data is no longer necessary” for the processing we told you we would carry out on it
• you specifically :-
  • “withdraw consent” – see above
  • “object to processing” – see above
• your data has been “unlawfully processed “
• your data has to be “erased as part of a legal obligation”

If, prior to us processing your request, you wish to withdraw your consent simply let us know and your data will be immediately deleted.  

4.5. Right to Restriction (GDPR Article 18)

We’ve covered some of this before but GDPR details more specific information here in Article 18.  Under this article you have the right to request restriction of processing where:

• “Data accuracy is contested”(Art 18.1)
• You oppose the “erasure [of data] and request restriction instead” (Art 18.1)
• We “no longer need the data for intended purpose” (Art 18.1)
• You “object to being processed by automated decision making” (Art 18.1).  Note that we don’t do any automatic decision making

We’ll store your data when you request us to restrict it (Art 18.2) and will tell you if this restriction is going to be lifted (Art 18.3) if restriction has been previously requested for legal reasons

4.6. Right to Object (GDPR Article 21)

There’s a couple of specific clauses in Article 21 we’re obliged to tell you about.  Here they are:

• You have the right to object to processing of personal data for “direct marketing including profiling related to direct marketing” (Art 21.2)
• Where you object your “personal data will no longer be processed for direct marketing” (Art 21.3)
• You will be told of your “right to object to processing”(Art 21.4).  Please consider us doing that here

5. What we Collect

We may collect the following information:

1. Name
2. Contact information including email address
3. Details regarding your specific question
4. That you’ve confirmed that you are aged 16 years or older
5. That you consent to your data being collected and processed as outlined above under GDPR
6. Health information for health and safety purposes

Note that GDPR requires that we only collect information that is relevant to the processing we are intending to run on the data you provide us. We are also required to have your consent prior to collection of any processing. Please see the GDPR sections above for full information on this

6. What we do with the Information we Gather

1. Attempt to answer your question where we can
2. Evaluate your health questionnaire answers (if you join Iriness Yoga & Wellbeing Horsham as a student) for health and safety purpose 

Note that GDPR specifically grants you the right to be forgotten (erasure), the right to object to processing and the right to restriction.  We also must provide you with specific details on how long we will hold your details for. Please see the sections on GDPR above for more information on this

7. Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online

8. Cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Note that GDPR now provides you rights to withdraw or object to the processing of your data. Please see the GDPR sections above for more information.

9. Links to other Websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Note that with the introduction of GDPR you should also check the GDPR policy of any site that you visit as a result of following any links on this website. We strongly advise you not to provide any website any personal information unless you are satisfied that the Privacy Policy and GDPR Policies of the website meets your own requirements.

10. Google Analytics

This website uses Google Analytics to help streamline the services we provide to you. We also think it’s important to keep informed on where the majority of the website traffic is coming from.

The information provided to Google Analytics is normalised in the sense that it can’t be used in any way to identify you. At most Google Analytics can identify you down to the town/city in which you are roughly located.  Often this in itself is not entirely accurate as it is often linked to your Internet Provider.  All of this information is held by Google.

11. Controlling your Personal Information

The introduction of the GDPR provides you more control over your data that we store and on the processing that you give consent to us to perform.  This is detailed in the sections that appear above.  If there is anything you do not understand or would like to talk to us about please contact us by clicking here.